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Social Media Words

Problem Statement

Problem Statement (User Point of View)

I’m a teenager scrolling through social media, and I constantly see nutrition posts about “clean eating,” quick weight loss, detoxes, and supplements. A lot of posts look convincing, and they’re easy to believe because influencers sound confident, there are many likes and comments, and the content is full of facts. I want to understand what’s trustworthy without needing to research every claim, but it’s hard to tell what’s real and what’s fake information. If I believe fake information, I might follow harmful advice, waste money, or do harm to my body and health. 

Target Users

Primary users: Teens who use Social Media such as TikTok, Instagram, YouTube Shorts, etc.

User Goals

  • Quickly judge whether a nutrition post is trustworthy or manipulative

  • Learn common tricks used by misinformation (emotional stories, cherry-picked “facts,” conspiracy theories)

  • Feel more confident saying “I’m not sure this is real” before following advice

  • Build healthier online habits 

Obstacles

  • “Science language” is used incorrectly, but sounds real

  • Teens don’t have time to fact-check every claim

  • Social pressure: friends share trends, and it’s awkward to disagree

  • Algorithms keep showing similar content once the user like it or views longer

Typical User Actions

  • Scroll and watch short videos/posts

  • Read comments, likes, follower count, and “before/after” visuals

  • Save, share, or try advice (diet changes, supplement recommendations)

  • Look for quick credibility signals (expert title, confident tone, “studies say…”)

This project is funded through the University of Massachusetts Boston’s Grand Scholarly Challenge Proposal Award.

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